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Callgeist - Uptimerobot for AI Voice Agents

2025-01-01 14:06:10
Callgeist - Uptimerobot for AI Voice Agents
Categories
AI Monitor & Report BuilderAI Testing & QAAI Voice Assistants
Users of this tool
AI Voice Agent DevelopersCustomer Support TeamsTelecommunications CompaniesE-commerce PlatformsHealthcare Providers
PricingType
Subscription

Links

  1. Login: https://www.callgeist.com/login
  2. Register: https://www.callgeist.com/signup
  3. Pricing: https://www.callgeist.com/#pricing

Callgeist is a cutting-edge monitoring solution designed specifically for AI Voice Agents, ensuring they remain reliable and performant around the clock. With real-time monitoring, detailed insights, and instant alerts, Callgeist empowers businesses to maintain the highest standards of service quality for their voice AI applications. The platform offers a comprehensive suite of features, including real-time status indicators, response time tracking, and detailed call logs, all accessible through an intuitive dashboard. Callgeist also provides advanced monitoring capabilities such as pickup monitoring, which verifies agent availability through periodic phone/SIP calls, and robustness testing, which ensures agents perform reliably under various conditions. Whether you're managing a small deployment or a large-scale operation, Callgeist offers flexible pricing tiers to meet your needs, from the Starter plan for testing and small deployments to the Enterprise plan for unlimited monitors and custom check intervals. With its focus on reliability, performance, and ease of use, Callgeist is the ultimate solution for businesses looking to optimize their AI voice services and deliver exceptional customer experiences.

Top Features

  1. Real-time status indicators
  2. Response time tracking
  3. Detailed call logs
  4. Call duration tracking
  5. Message type analysis
  6. Historical data access
  7. Pickup monitoring
  8. Robustness testing
  9. Customizable monitoring intervals
  10. Public/private monitor status pages

Simple Definition of Usecases

  1. A customer support team uses Callgeist to monitor their AI voice agents, ensuring they are always responsive to customer inquiries. The real-time status indicators and instant notifications help the team quickly address any issues, maintaining high customer satisfaction.
  2. An e-commerce platform leverages Callgeist's detailed call logs and response time tracking to optimize their AI voice agents' performance. By analyzing call durations and message types, they identify areas for improvement and enhance the overall customer experience.
  3. A telecommunications company utilizes Callgeist's pickup monitoring feature to verify the availability of their AI voice agents. Customizable monitoring intervals and detailed call logs ensure that the agents are always ready to handle incoming calls, reducing downtime and improving service reliability.
  4. A healthcare provider employs Callgeist's robustness testing suite to ensure their AI voice agents perform reliably under various conditions. Behavioral testing and environmental challenges help the provider deliver consistent and accurate information to patients, even in challenging scenarios.
  5. An AI voice agent developer uses Callgeist's historical data access and message type analysis to gain insights into their agents' performance over time. This data-driven approach allows the developer to make informed decisions and continuously improve their voice AI services.

User Reviews

Evelyn Hartwell

Customer Support Manager

★★★★★

"Callgeist has been a game-changer for our customer support team. The real-time monitoring and instant alerts have significantly reduced our response times, and the detailed call logs provide valuable insights into our AI voice agents' performance. The platform is intuitive and easy to use, making it a must-have for any business relying on voice AI services."

Frequently Asked Questions

Q:

What is Callgeist?

A:
Callgeist is a monitoring solution designed for AI Voice Agents, providing real-time monitoring, detailed insights, and instant alerts to ensure reliability and performance.
Q:

What does Callgeist monitor?

A:
Callgeist monitors AI Voice Agents, tracking response times, uptime statistics, call durations, message types, and providing comprehensive analytics.
Q:

What to expect from Callgeist's robustness testing?

A:
Callgeist's robustness testing ensures AI Voice Agents perform reliably under various conditions, including behavioral testing, environmental challenges, connection stability, and load testing.
Q:

How to get started with Callgeist?

A:
To get started with Callgeist, sign up on their website and start monitoring your AI Voice Agents in 60 seconds.
Q:

What are the pricing tiers for Callgeist?

A:
Callgeist offers three pricing tiers: Starter (up to 3 monitors, 5-minute check intervals, 24h recording history), Professional (up to 10 monitors, 1-minute check intervals, 7-day recording history), and Enterprise (unlimited monitors, custom check intervals, 30-day recording history, on-premise deployment available).
Q:

Can I customize monitoring intervals with Callgeist?

A:
Yes, Callgeist allows customizable monitoring intervals ranging from 1 minute to 24 hours.
Q:

Does Callgeist provide historical data access?

A:
Yes, Callgeist provides access to historical data, allowing users to analyze past performance and make informed decisions.
Q:

Is there a free trial available for Callgeist?

A:
The website does not mention a free trial, but users can sign up and start monitoring their AI Voice Agents immediately.
Q:

What kind of notifications does Callgeist provide?

A:
Callgeist provides instant notifications when AI Voice Agents go down or experience issues, ensuring quick response times.
Q:

Can Callgeist be used for large-scale deployments?

A:
Yes, Callgeist's Enterprise plan is designed for large-scale deployments, offering unlimited monitors, custom check intervals, and on-premise deployment options.

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